4 MIN READ

FEBRUARY 2025

Take care of your heart, body and mind

Your Costco benefits program is designed to support your physical and mental health to keep your heart, body and mind working their best.

Print

Looking for more? Find other articles below

Your benefits include preventive screenings and blood tests for a healthy heart, chiropractic care and custom foot insoles for a healthy body, and counseling or coaching for a healthy mind. If you need prescriptions for your heart, body or mind, the CHS Cares Medication Adherence Program* is here to support you.

Healthy heart

Preventive care services that keep your heart healthy may include:

• Your annual physical
• Blood pressure screening
• Cholesterol screening
• Blood sugar (glucose) testing
• Height and weight measurements

Your primary care provider can tell you which services are right for you and how often to have them, based on your age, gender and medical history. Your PCP can also help you “know your numbers” (your test and screening results) and what they mean for your health.

Support for high blood pressure and diabetes

If you are diagnosed with or are at risk for diabetes or high blood pressure, your doctor may recommend medication or changes to your diet or exercise. It can be hard to know where to start.

Omada can help you manage your care between visits to your doctor. This app-based program provides you with:

• A personalized program to guide you
• Tools, such as a smart scale, glucose meter and/or blood pressure monitor (yours to keep)
• Support from a clinical specialist, as needed
• An Omada health coach to keep you on track 

Get started at OmadaHealth.com/Costco or call 888-409-8687.

Healthy body

Keeping your body healthy is easier when you’re not in pain. Use these benefits to help reduce aches and pains.

Chiropractic care 

If you or a family member is experiencing back pain, neck pain, headaches or arthritis, working with a chiropractor might offer relief. 

Changes to your Aetna** chiropractic care benefits in 2025 include:

• The Aetna medical plan covers up to 30 chiropractic visits per year.
• You no longer need to meet your plan’s deductible and coinsurance. 
• Your plan’s PCP copay applies. 

Custom foot insoles 

If you are suffering from foot, knee or back pain, custom foot insoles may help. FitMyFoot offers custom foot insoles to all Costco employees and family members at a cost of $75 per pair. No prescription is needed.

• Download the FitMyFoot app and scan your feet.
• Then visit FitMyFoot.com/costcoemployee to place your order.
• Your custom insoles will be shipped to your home address.
• Get up to 3 pairs of custom insoles per year covered by your Aetna medical plan. Deductible and coinsurance apply.
  • Full-time employees who have already met their deductible will pay a 10% coinsurance, or $7.50 per pair. 
  • Part-time employees who have already met their deductible will pay a 20% coinsurance, or $15.00 per pair. 

Virtual physical therapy 

Omada for Joint & Muscle Health offers virtual one-on-one physical therapy with a licensed physical therapist at no cost to help you bounce back from an injury, build strength and flexibility, prepare for a new exercise program or stay pain-free during everyday activities. Visit msk.omadahealth.com/Costco or call 888-409-8687 to get started.

Note: Omada for Joint & Muscle Health is not available to residents of Illinois. For assistance finding physical therapy, contact your Aetna Health Concierge at 800-814-3543 (TTY: 711).

Healthy mind

An important part of your annual physical is a depression screening. Your doctor may give you a questionnaire to fill out or talk with you about:

• How often you feel depressed or hopeless 
• Whether you’ve lost pleasure in things you used to enjoy 
• Trouble falling or staying asleep 
• How often you feel tired or have little energy
• Eating too much or too little 

Identifying and treating depression or other mental health concerns can improve your life. Feeling better is possible, and help is available, 24/7.

Support for mental health

Resources for Living (RFL), your Employee Assistance Program (EAP), is a valuable resource for mental health care or simply to help with everyday life. Services are available to all Costco employees and their household members. Dependent children living away from home can use RFL up to age 26.

Find support for:

• Anxiety, depression, stress and grief
• Family, parenting or relationship challenges
• Substance use concerns
• And much more

Services include:

• In-the-moment mental health or crisis support, 24/7
• 6 free counseling sessions per person, per issue, per year, with in-person, virtual and chat options
• Well-being coaching to help you meet almost any personal goal

3 ways to find a therapist with RFL

• Alma*: Access the Alma mental health counseling platform at RFL.com/Costco to help you find the therapist that’s right for you. Search by specialty, gender, language and more. Schedule unlimited free 15-minute consultations until you find the right fit. Then get automatic authorization to start your 6 free sessions.
• RFL Care Partner: Connect with a Care Partner by live chat on the website or by phone at 833-721-2320 (TTY: 711). They can help you find a therapist and even schedule your appointments.
• Talkspace: On-demand text or video chat therapy with a licensed therapist is available for teens age 13+ and adults. Get your first 6 sessions free, then copays apply. Visit RFL.com/Costco to get started.

Staying healthy with medications

Your doctor may prescribe medication for you heart, body or mind to help you reach or maintain your best health. Taking your medications as directed by your doctor — known as “medication adherence” — may seem like an easy thing to do. But research shows that nearly 50% of people don’t take their medications as prescribed.¹ When this happens, a condition may worsen, which can lead to increased ER visits and hospital stays.

Costco Health Solutions (CHS)* can help. The free CHS Cares Medication Adherence Program* connects you to an expert pharmacist who can help you:

• Work through barriers that are getting in your way, such as side effects or forgetfulness 
• Simplify medication routines 
• Learn simple and effective ways to improve adherence

Click here or call 800-890-5548 to schedule an appointment with a CHS pharmacist.

Note: Appointments are in Pacific Time.

¹National Institutes of Health. Medication adherence: WHO cares?

*Not available in Puerto Rico.
**Available to mainland employees only.

Sources:
American Heart Association. Heart-health screenings.
American Family Physician. Screening for depression.