Resources to support your employees during the holiday season

New! Employee podcast – take a listen

When Costco baker Crystal Beckstead learned her son had leukemia, the Live Healthy Team stepped in with the right care, guidance and support.

As a member of Costco leadership, you play an important part in helping your employees discover, understand and use their benefits. Here’s what’s available to help them this month.

This month’s WITT topic: 2024 wrap up

December’s articles offer helpful advice on how your employees can have a healthier and more connected holiday season. They cover: 

  • How to take a social media break 
  • Tips to stay healthy over the holidays 
  • How a bit of gratitude can improve your health
  • What’s in store for 2025

NEW! Our latest employee podcast

Costco baker Crystal Beckstead turned to her Costco benefits for the first time when her son was diagnosed with leukemia. Hear how she got the care her family needed — even when life-saving treatment was over 300 miles away.

Report on employee benefits usage

Here are the latest resources for employee benefits usage from our suppliers:  

Data is comparing Sept 2024 to Oct 2024. 

AbleTo

  • Therapy360 initial consultations increased 28%
  • Therapy+ initial consultations increased 86%

WeightWatchers

  • Enrollments increased by 1300%

Resources to help you help your employees

  • Use this month’s We’re in This Together presentation slides in your next staff meeting to show employees how Costco benefits can help them and their covered dependents. 
  • Support your employees’ well-being during the holiday season. Make sure you understand the benefits available to support your employees’ physical, emotional and financial well-being. Be ready to direct them to the programs that can support their individual needs.
  • Get your employees ready for the 2025 WITT pledge. Remind employees that taking the pledge is the best way they can discover, understand and use their benefits. Be on the lookout for WITT materials to make pledging even easier. Pledging starts January 1, 2025.
  • Keep sharing the 2025 Benefits Guide. This booklet, included in last month’s AE kit, is your one-stop shop for all things benefits. In it, you’ll find descriptions of all the benefits and resources available to employees in each location in 2025.
  • Benefits Quick Reference Guide  
    • Download and print on site to share with employees. Also available in Spanish for Mainland and Puerto Rico. 
    • Order additional posters by visiting the HR Materials Ordering Site.  

Resources for employees: December

  • Resources for Living 
    • Offers in-the-moment and ongoing mental health support for anxiety, depression, stress and more, including six free counseling sessions, per issue, per year with in-person, televideo or chat options. 
    • A free and confidential program available to all employees, their household members and dependent children up to age 26 living away from home. 
    • 833-721-2320 (TTY: 711) | RFL.com/Costco 
  • Aetna Smart Compare®
    • Helps employees connect with high-quality care.
    • Employees look for the “Quality and Effective Care” label when choosing a doctor on Aetna.com to ensure they meet high standards of care. 
    • 800-814-3543 (TTY: 711) | Aetna.com | Text AETNA to 90156* to download the Aetna Health app 
  • 98point6 
    • Offers on-demand text access to board certified doctors 24/7.
    • Available to employees and their dependents age 1+ enrolled in a Costco medical plan.
    • 98point6.com/Costco | 98point6 app
  • Resources for Living 
    • Offers in-the-moment and ongoing mental health support for anxiety, depression, stress and more, including six free counseling sessions, per issue, per year with in-person, televideo or chat options. 
    • A free and confidential program available to all employees, their household members and dependent children up to age 26 living away from home. 
    • 833-721-2320 (TTY: 711) | RFL.com/Costco 
  • Triple-S 
    • Offers medical, dental, vision, hearing and prescription benefits. 
    • To find a provider, employees can log in to Costcobenefits.com, click “Find a Doctor” under Health & Wellness, then search by name, location or specialty. 
    • 800-981-3241 | SSSPR.com | Mi Triple-S app 
  • TeleConsultaMD 
    • Provides online access to doctors within minutes. 
    • Available 7 days a week, 6 a.m.-10 p.m. 
    • 866-795-8300 | TeleConsultaMD.com | TeleConsulta MD app 
  • Resources for Living 
    • Offers in-the-moment and ongoing mental health support for anxiety, depression, stress and more, including six free counseling sessions, per issue, per year with in-person, televideo or chat options.
    • A free and confidential program available to all employees, their household members and dependent children up to age 26 living away from home.
    • 833-721-2320 (TTY: 711) | RFL.com/Costco 
  • HMSA 
    • Offers medical, dental and hearing coverage. Also offers 24/7 virtual access to doctors through HMSA’s Online Care.
    • To find a provider, employees can log in to Costcobenefits.com, click “Find a Doctor” under Health & Wellness, then search by name, provider type, condition or procedure. 
    • 800-776-4672 | HMSA.com | HMSA app 
  • 98point6 
    • Offers on-demand text access to board certified doctors 24/7.
    • Available to employees and their dependents age 1+ enrolled in a Costco medical plan.
    • 98point6.com/Costco | 98point6 app