Benefits & resources
This year there are new ways for you to explore the benefits programs available to you and your family.

Aetna® Medical
In-network medical benefits on the Aetna Select℠ plan
Aetna contracts with a large network of health care providers so that you can find in-network doctors and hospitals in your area. Start by visiting Costcobenefits.com and clicking “Find a Doctor” under Health & Wellness. You can search by name, provider type, condition or procedure. Look for the “Quality & Effective Care” label at the top of a doctor’s profile. It means the provider has met the high standards set by Aetna Smart Compare®.
- Aetna Health Concierge is available for any questions Monday through Friday, 8 a.m. to 6 p.m. local time.
- The Aetna Health℠ app makes it easy to find in-network walk-in clinics, urgent care centers or emergency rooms when you need them, helping you avoid costly out-of-network rates. You can access your virtual ID card and find in-network dental providers, too.
- 800-814-3543 (TTY: 711)
- Aetna.com
- Text AETNA to 90156* to download the Aetna Health app

Aetna Dental®
Dental benefits, including two free cleanings per year
Aetna Dental offers nationwide access to dental care. Your dental plan covers general dental care, specialist care and orthodontic care from in-network dental providers. To get the most from your plan, make sure to schedule your free routine dental cleanings and exams. And remember, with the Aetna Network Dental plan, you must use in-network dental providers, except for orthodontists and certain emergency care situations. Find in-network dental providers by contacting the Aetna Dental team or downloading the Aetna Health app. As long as you use an in-network dental provider, your dental plan covers these preventive services at 100% with no deductible:
- Two routine exams and cleanings per year
- Routine X-rays
Dental incentive
- Earn a $50 credit toward your annual medical deductible or coinsurance when you get at least one annual dental cleaning
- Available for you and each dependent enrolled in Aetna Medical and Dental® plans
- 800-218-1458 (TTY: 711)
- Aetna.com
- Aetna Health app

Aetna Health Concierge
Call your Aetna Health Concierge
- Answer claims questions
- Help you understand your medical and dental benefits
- Change the primary care physician (PCP) on your Aetna ID card
- Find the care you need with in-network providers
- Schedule your appointments
- 800-814-3543 (TTY: 711)
- Aetna.com
- Mon-Fri 8 a.m. - 6 p.m. Local Time
- Aetna Health app

Live Healthy Team
Find one-on-one health support
- Registered nurses to offer education, coordinate care and advocate for you on claims
- Pharmacists to review, manage and provide education on your medications
- Registered dietitians to offer guidance on nutrition and weight management
- Behavioral health clinicians to navigate mental health resources, life events and stress
- Social workers to find local resources for rent, food, transportation, caregiving and disability claims
- 800-814-3543 (option 2)
- Mon-Fri 7 a.m. - 7 p.m. CST
- No cost

24-Hour Nurse Line
Talk with a registered nurse, day or night, 24/7
- 800-556-1555 (TTY: 711)
- No cost

EyeMed Vision
Vision and hearing aid benefits
EyeMed administers your vision and hearing aid benefits. The plan will pay up to $80 for your annual refractive eye exam and $175 toward the purchase of prescribed eyewear every year. You also get $1,750 toward the purchase of prescribed hearing aids every 4 years.
Costco Health Solutions (CHS)
Pharmacy benefits
Costco Health Solutions (CHS) provides the prescription benefits for your Costco medical plan. You can fill your prescriptions at any Costco Pharmacy or through Costco Home Delivery Pharmacy. When there’s no Costco Pharmacy available, you can go to any pharmacy that accepts your CHS card. For emergencies, you’ll be able to fill your prescription anywhere; however, you may have to pay the full cost and submit a request for reimbursement.
CHS Cares Medication Adherence Program
You can schedule an appointment with a CHS pharmacist who can:
- Offer in-depth medication education and consultation
- Discuss barriers to taking medication such as side effects or forgetfulness
- Help you find ways to manage or simplify medications
- 866-459-3322
- CHS website
- Schedule a CHS Cares appointment
- 800-890-5548

Aetna Maternity Program
Maternity support and infertility benefits
- Earn up to a $400 credit toward your annual medical deductible or coinsurance for you or your spouse or domestic partner when you enroll and engage in the Aetna Maternity Program during and after your pregnancy
- The earlier in your pregnancy you enroll, the more you can earn

2nd.MD
Get an expert second opinion
2nd.MD offers convenient, virtual access to guidance and support from board-certified specialists. Whether you have questions about a chronic condition or pain, an upcoming surgery or a new diagnosis, they can help you on your health care journey.
- 833-579-2509
- 2nd.MD/Costco
- Video
- No cost

98point6®
Access on-demand care through text message
98point6 offers on-demand text access to board-certified doctors 24/7. They can answer health questions, diagnose and treat urgent concerns such as colds or flu, and order prescriptions or lab work, all through the convenience of an app. Got a sick kid at home? Need quick non-emergency care? No appointments, waiting rooms or travel needed. Get help with:
- Itchy or sore throat
- Rashes
- Seasonal allergies
- Muscle sprains and strains
- Stomach flu/gastroenteritis
- Urinary tract infections (UTIs) and more
- Primary care
- 98point6.com/Costco
- 98point6 app
- Age 1+
- No cost

Cylinder
Get help for gut and digestive health issues
- Bloating
- Gas
- Constipation
- Heartburn
- Celiac disease
- Food sensitivities
- IBS and more
- 888-246-5019
- Go.CylinderHealth.com/Costco
- Access code: Costco
- Age 18+
- No cost

Omada for Diabetes, Hypertension & Prevention + Weight Health
Care between visits for diabetes and high blood pressure
- Diabetes — Learn new ways to eat well, move more and manage stress to keep glucose levels in check. Includes a connected glucose meter and strips.
- Hypertension — Take control of your blood pressure with guidance from your health coach and clinical specialist, as needed. Includes a blood pressure monitor and/or smart scale.
- Prevention & Weight Health — Lower your health risks through small but powerful changes, including weight loss. Includes a wireless smart scale.
- 888-409-8687
- OmadaHealth.com/Costco
- Age 18+
- No cost

Omada for Joint & Muscle Health
Virtual physical therapy for joint and muscle pain
Omada for Joint & Muscle Health offers virtual one-on-one physical therapy with a licensed physical therapist to help you bounce back from an injury, build strength and flexibility, prepare for a new exercise program or stay pain-free during everyday activities. Pelvic health therapy includes pelvic exercises plus care before and after pregnancy. Note: Virtual physical therapy is not available to residents of Illinois.
- 888-409-8687
- msk.OmadaHealth.com/Costco
- Video
- Age 13+
- No cost

FitMyFoot
Custom foot insoles for foot, knee or back pain
FitMyFoot offers custom foot insoles to all Costco employees and family members at a cost of $74.99 per pair. If you are suffering from foot, knee or back pain, custom foot insoles may help. No prescription is needed. Download the FitMyFoot app and scan your feet. Then visit the website to place your order. Your custom insoles will be shipped to your home address. Get up to 3 pairs of custom insoles per year covered by your Aetna medical plan. Deductible and coinsurance apply.
- 844-944-8848
- FitMyFoot.com/CostcoEmployee
- claims@fitmyfoot.com
- FitMyFoot app

Sleepio
Online sleep improvement program
Sleepio is an online sleep improvement program that’s clinically proven to help you clear your mind, get better sleep and have better days in just six weeks. To get started, go to the Sleepio website and complete the coverage check. Then click the link in the confirmation email you receive to download the Sleepio app and create your account. Complete the baseline sleep quiz and start seeing the benefits of Sleepio.
- Sleepio.bighealth.com/Costco
- Sleepio app
- Age 18+
- No cost

Gennev
Virtual care for menopause
- 206-895-4292
- Gennev.com/aetna
- Copays apply

Costco Tobacco & Nicotine Cessation Program
Quit tobacco and nicotine for good
The Costco Tobacco & Nicotine Cessation Program allows you to work one-on-one with a Costco pharmacist who will design a plan to help you quit tobacco and nicotine products. This may include access to over-the-counter nicotine replacement therapy at no cost. To learn more and enroll, go to Costcobenefits.com and click “Quit Tobacco” under Health & Wellness. Or call the Costco Pharmacy Medication Therapy Management Team. All appointments times listed are Pacific Time.
- 866-818-2368
- Costcobenefits.com Quit Tobacco
- Age 18+
- No cost

Assist America
Get travel assistance
Get help with:
- Emergency medical evacuation and prescription assistance
- Referrals to Western-trained, English-speaking medical providers
- Legal and interpreter referrals, passport replacement and more

WeightWatchers (WW)
Lose weight — and keep it off
- 866-204-2885
- WW.com/Costco
- Age 18+
- Discounted rates

SGIA Medicare Consulting
Get help with Medicare questions - for your whole family
- Information on Medicare, Medicare Advantage and Medicare Supplement plans with enrollment assistance
- Continued customer service and support
- 888-821-6486
- SGIAmedicare.com/Costco
- No cost

Resources for Living
Get support for stress, anxiety, depression and more
Resources for Living (RFL), your Employee Assistance Program (EAP), provides emotional well-being support plus access to financial and legal resources. This free and confidential program is available to all Costco employees, members of your household and dependent children up to age 26.
RFL offers:
- In-the-moment mental health or crisis support, 24/7
- 6 free counseling sessions per person, per year with in-person, virtual or chat options
- Access to the Alma mental health counseling platform to help you find the therapist that’s right for you: Search by specialty, gender, language and more, then schedule unlimited free 15-minute consultations until you find the right fit, then get automatic authorization to start your 6 free sessions
- Well-being coaching to help you meet almost any personal goal
RFL provides support for:
- Anxiety and depression
- Stress management
- Family or relationship issues
- Grief and loss
- Appointment scheduling and care navigation
- Self-esteem and personal development
- Substance use concerns
RFL also offers financial, legal and identity theft resources. See Resources for Living: Financial, Legal & Identity theft in financial well-being for more information.

Talkspace
On-demand video chat or text therapy, 24/7
- 833-721-2320 (TTY: 711)
- RFL.com/Costco
- Age 13+
- 6 free visits

Mind Companion Self-care
Self-paced online support
- Depression
- Anxiety
- Stress
- Work/life balance
- Substance use concerns and more
- 833-721-2320 (TTY:711)
- RFL.com/Costco
- Age 13+
- No cost

Resources for Living: Worklife
Get help finding childcare, elder care and assistance with daily life
- Childcare, parenting and adoption
- Summer programs for kids
- Care for older adults
- Caregiver support
- Special needs
- Pet care
- Home cleaning, repair and improvement
- Household services and more
- 833-721-2320 (TTY:711)
- RFL.com/Costco
- No cost

Supportiv
Anonymous peer-to-peer chat support, 24/7
- Anxiety and depression
- Self-esteem issues
- Family and parenting challenges
- Substance use concerns
- Relationship conflicts
- Work stress
- Supportiv.com/Costco
- Age 13+
- No cost

RethinkCare
Find parenting support and resources

AbleTo
Build skills to help with life's challenges
AbleTo helps you and your family members age 13+ enrolled in a Costco medical plan take charge of your emotional and mental health. From one-on-one teletherapy to digital activities, this no-cost virtual program offers support in managing:
- Depression, anxiety and stress
- Infertility, caregiver stress or postpartum depression
- Grief and loss
- Chronic pain, diabetes, cancer, heart disease and more
- 833-881-1444
- AbleTo.com/Costco
- Age 13+
- No cost

Autism Advocate
Get family support for autism
- Answer questions about your benefits, including applied behavior analysis (ABA) treatment
- Pair you or your child with the right provider
- Connect you with resources for caregivers and family support
- Coordinate with autism care providers and caregivers

RFL + Aetna
Access mental and behavioral health services on your Aetna medical plan for kids, teens and adults
- Virtual and in-person appointments
- Therapy and psychiatry with medication management (Age 5+)
- Inpatient and outpatient care as needed
- Autism and ADHD
- Anxiety and depression
- Obsessive Compulsive Disorder (OCD)
- Eating disorders
- Alcohol and substance use concerns
- Bipolar disorder
- Suicidal thoughts
- Other serious mental health conditions

Suicide & Crisis Lifeline
Suicide and crisis support, 24/7
The Suicide & Crisis Lifeline is available to anyone. All conversations are free and confidential. You can call or text for yourself or someone else who may need immediate help.
- Call or text 988
- No cost

Inspira Financial
Spend less on taxes with reimbursement accounts
Inspira Financial lets you set aside pretax dollars for eligible health care and dependent care expenses. Elect a Health Care Reimbursement Account (HCRA) and/or Dependent Care Assistance Plan (DCAP) during Annual Enrollment. You can also enroll in the Commuter Benefits Plan (CBP) for commuting expenses, such as vanpools and parking. Download the Inspira Mobile app to manage your account on the go. Inspira Financial was formerly PayFlex. Available to employees enrolled in a Costco benefits plan.
- 833-419-0579 (TTY: 711)
- inspirafinancial.com
- Inspira Mobile app

Adoption Assistance
Receive adoption assistance from Costco
- Adoption fees
- Court costs
- Attorney fees
- Immigration and translation fees
- Transportation and lodging expenses for both adoptive parents, to bring the child home (including airline expenses to pick up the child)
- Temporary childcare expenses prior to placement in your home for the purpose of adoption
- Other expenses directly related to adoption

Resources for Living: Financial, Legal & Identity theft
Access to financial, legal and identity theft resources
- Free 30-minute consultations on each of 8 financial topics: budgeting, retirement or financial planning, mortgages and refinancing, credit and debt issues, college funding, tax and IRS questions and preparation
- Free 30-minute consultations with an attorney on legal topics: divorce, family issues, civil/criminal law, elder law and estate planning, landlord and real estate transactions, immigration and Social Security, motor vehicle accidents and more
- Tools for creating wills, living trusts, power of attorney, business agreements and more
- Help finding a local attorney if needed beyond the initial consultation
- Free consultations with a certified fraud resolution specialist for each new issue

SmartDollar®
Reach your financial goals faster with budget tools and free financial coaching
- 844-283-9381
- SmartDollar.com/enroll/Costco
- SmartDollar app
- No cost

T. Rowe Price – Costco 401(k) Retirement Plan
Plan and save for retirement with the Costco 401(k) Retirement Plan
- 800-922-9945 (English) or 800-368-2768 (Spanish)
- RPS.TRowePrice.com
- T. Rowe Price Personal app

UBS – Employee Stock Purchase Plan (ESPP)
Buy Costco company stock
UBS administers the Costco Employee Stock Purchase Plan (ESPP). You can purchase the company’s common stock through regular payroll deductions.

Unum – Basic Life & AD&D
Basic life and AD&D insurance

Unum – Supplemental Life & AD&D
Supplemental life and AD&D insurance

Unum – Voluntary Short-Term Disability, Salary Continuation & Leaves
Help with income replacement when you become disabled or qualify for leave
Unum administers Costco’s voluntary short-term disability insurance plan (not available in all states), Salary Continuation, Costco Personal Medical Leave, the Family Medical Leave Act (FMLA) and Bonding Leave, which can be used while you bond with your child following birth or adoption. These programs help replace lost income if you become disabled due to an illness, non-work related injury or other medical condition such as pregnancy. Enrollment in a Costco benefits plan is not required.
Please note: If you live in a state with a paid family and medical leave program, your primary disability coverage is provided under your state’s program. You are also covered by voluntary short-term disability at a lower payroll deduction. Unum will reduce your STD benefit by any amount you are eligible to receive under the state benefit, even if you choose not to file a claim with your state.

Unum – Long-Term Disability
Long-term disability (LTD) benefits
Unum administers Costco’s long-term disability insurance plan, providing help with income replacement after you’ve been totally disabled due to a non-work-related injury or medical condition for 26 weeks. LTD insurance is provided automatically at no cost to employees enrolled in a Costco medical plan. As long as you don’t decline all Costco benefits, you can elect LTD insurance and pay a portion of the cost for coverage.

LifeMart
Employee discounts on gym memberships, virtual fitness and childcare
LifeMart is your employee discount program with savings available for gym memberships, virtual fitness and childcare.
- https://txt.so/PSBsUL
- helpdesk@lifecare.com
- Discounted rates

Triple-S
Medical, dental, vision, hearing and prescription coverage through Triple-S
Triple-S medical coverage includes your dental, vision exam, hearing and prescription benefits. The plan will pay up to $80 for your annual refractive eye exam and $175 toward the purchase of prescribed eyewear every year. Plus, you get $1,750 toward the purchase of prescribed hearing aids every 4 years. You also have virtual access to doctors and nurses:
- TeleConsulta – 24/7/365 access to nurses for your health questions
- TeleConsultaMD – See a doctor online in minutes, 7 days a week, 6 a.m. – 10 p.m.
- 800-981-3241
- SSSPR.com
- Mi Triple-S app

SSS Contigo
One-on-one health support from Triple-S
- Nurses to offer education, coordinate care and advocate for you
- Health educators to provide virtual workshops and telephone counseling on health topics
- Nutritionists to provide guidance on nutrition and weight management
- Behavioral health clinicians to navigate mental health resources, life events and stress
- Social workers to find resources in your community
- Condition Management to support weight loss and chronic conditions
- Contigo Mujer for women’s health
- Contigo Mamá to support pregnant moms up to 6 months postpartum – contigomama@ssspr.com

TeleConsulta
Talk with a registered nurse, day or night
TeleConsulta is available 24/7/365 to employees and their family members enrolled in the Triple-S medical plan for your health-related questions. A registered nurse can help you decide where to go for care based on your needs or those of a family member. They can also help you prepare for a doctor’s visit or answer general health questions.
- 800-255-4375
- No cost
TeleConsulta MD
Visit a doctor online in just a few minutes
TeleConsulta MD allows you to see a doctor online in minutes. They can treat you and prescribe medication, order lab work and preventive tests, and review your test results and any photos you submit. Some of the conditions they can treat include:
- Colds and sinus issues
- COVID-19 symptoms
- Urinary tract infections
- Allergies
Available physicians include:
- Generalist
- Internist
- Family physician
- Pediatrician
- Psychologist
Available 7 days a week from 6 a.m. – 10 p.m.
- 866-795-8300
- TeleConsultaMD.com
- TeleConsulta MD app

EyeMed Vision
Vision hardware benefits
EyeMed administers your vision hardware benefits. The plan will pay up to $175 toward the purchase of prescribed eyewear every year.

Contigo Mamá
Educational support for pregnant women
Contigo Mamá is an educational program that supports pregnant moms throughout pregnancy and up to 6 months postpartum. It offers virtual workshops on prenatal care, childbirth and breastfeeding. The program provides you telephone counseling with a clinician.
Costco medical plans do not cover charges related to a dependent child’s pregnancy, including labor and delivery, except services that qualify as preventive services under the Affordable Care Act.

Triple-S Infertility
Infertility benefits
- 800-981-3241
- SSSPR.com
- Costcobenefits.com
- Mi Triple-S app

2nd.MD
Get an expert second opinion
2nd.MD offers convenient, virtual access to guidance and support from board-certified specialists. Whether you have questions about a chronic condition or pain, an upcoming surgery or a new diagnosis, they can help you on your health care journey.
- 833-579-2509
- 2nd.MD/Costco
- Video
- No cost

Omada for Diabetes, Hypertension & Prevention + Weight Health
Care between visits for diabetes and high blood pressure
- Diabetes — Learn new ways to eat well, move more and manage stress to keep glucose levels in check. Includes a connected glucose meter and strips.
- Hypertension — Take control of your blood pressure with guidance from your health coach and clinical specialist, as needed. Includes a blood pressure monitor and/or smart scale.
- Prevention & Weight Health — Lower your health risks through small but powerful changes, including weight loss. Includes a wireless smart scale.
- 888-409-8687
- OmadaHealth.com/Costco
- Age 18+
- No cost

Omada for Joint & Muscle Health
Virtual physical therapy for joint and muscle pain
Omada for Joint & Muscle Health offers virtual one-on-one physical therapy with a licensed physical therapist to help you bounce back from an injury, build strength and flexibility, prepare for a new exercise program or stay pain-free during everyday activities. Pelvic health therapy includes pelvic exercises plus care before and after pregnancy.
- 888-409-8687
- msk.OmadaHealth.com/Costco
- Video
- Age 13+
- No cost

FitMyFoot
Custom foot insoles for foot, knee or back pain
FitMyFoot offers custom foot insoles to all Costco employees and family members at a cost of $74.99 per pair. If you are suffering from foot, knee or back pain, custom foot insoles may help. No prescription is needed. Download the FitMyFoot app and scan your feet. Then visit the website to place your order. Your custom insoles will be shipped to your home address.
- 844-944-8848
- FitMyFoot.com/CostcoEmployee
- claims@fitmyfoot.com
- FitMyFoot app

Sleepio
Online sleep improvement program
Sleepio is an online sleep improvement program that’s clinically proven to help you clear your mind, get better sleep and have better days in just six weeks. To get started, go to the Sleepio website and complete the coverage check. Then click the link in the confirmation email you receive to download the Sleepio app and create your account. Complete the baseline sleep quiz and start seeing the benefits of Sleepio.
- Sleepio.bighealth.com/Costco
- Sleepio app
- Age 18+
- No cost

Costco Tobacco & Nicotine Cessation Program
Quit tobacco and nicotine for good
- 833-721-2320 (TTY: 711)
- RFL.com/Costco
- Costcobenefits.com Quit Tobacco
- Age 18+
- No cost

Assist America
Get travel assistance
Get help with:
- Emergency medical evacuation and prescription assistance
- Referrals to Western-trained, English-speaking medical providers
- Legal and interpreter referrals, passport replacement and more

WeightWatchers (WW)
Lose weight — and keep it off
- 866-204-2885
- WW.com/Costco
- Age 18+
- Discounted rates

SGIA Medicare Consulting
Get help with Medicare questions - for your whole family
- Information on Medicare, Medicare Advantage and Medicare Supplement plans with enrollment assistance
- Continued customer service and support
- 888-821-6486
- SGIAmedicare.com/Costco
- No cost

Resources for Living
Get support for stress, anxiety, depression and more
Resources for Living (RFL), your Employee Assistance Program (EAP), provides emotional well-being support plus access to financial and legal resources. This free and confidential program is available to all Costco employees, members of your household and dependent children up to age 26.
RFL offers:
- In-the-moment mental health or crisis support, 24/7
- 6 free counseling sessions per person, per year with in-person, virtual or chat options
- Well-being coaching to help you meet almost any personal goal
RFL provides support for:
- Anxiety and depression
- Stress management
- Family or relationship issues
- Grief and loss
- Appointment scheduling and care navigation
- Self-esteem and personal development
- Substance use concerns
RFL also offers financial, legal and identity theft resources. See Resources for Living: Financial, Legal & Identity theft in financial well-being for more information.

Talkspace
On-demand video chat or text therapy, 24/7
- 833-721-2320 (TTY: 711)
- RFL.com/Costco
- Age 13+
- 6 free visits

Mind Companion Self-care
Self-paced online support
- Depression
- Anxiety
- Stress
- Work/life balance
- Substance use concerns and more
- 833-721-2320 (TTY:711)
- RFL.com/Costco
- Age 13+
- No cost

Resources for Living: Worklife
Get help finding childcare, elder care and assistance with daily life
- Childcare, parenting and adoption
- Summer programs for kids
- Care for older adults
- Caregiver support
- Special needs
- Pet care
- Home cleaning, repair and improvement
- Household services and more
- 833-721-2320 (TTY:711)
- RFL.com/Costco
- No cost

Supportiv
Anonymous peer-to-peer chat support, 24/7
- Anxiety and depression
- Self-esteem issues
- Family and parenting challenges
- Substance use concerns
- Relationship conflicts
- Work stress
- Supportiv.com/Costco
- Age 13+
- No cost

RethinkCare
Find parenting support and resources

Suicide & Crisis Lifeline
Suicide and crisis support, 24/7
The Suicide & Crisis Lifeline is available to anyone. All conversations are free and confidential. You can call or text for yourself or someone else who may need immediate help.
- Call or text 988
- No cost

Adoption Assistance
Receive adoption assistance from Costco
- Adoption fees
- Court costs
- Attorney fees
- Immigration and translation fees
- Transportation and lodging expenses for both adoptive parents, to bring the child home (including airline expenses to pick up the child)
- Temporary childcare expenses prior to placement in your home for the purpose of adoption
- Other expenses directly related to adoption

Resources for Living: Financial, Legal & Identity theft
Access to financial, legal and identity theft resources
- Free 30-minute consultations on each of 8 financial topics: budgeting, retirement or financial planning, mortgages and refinancing, credit and debt issues, college funding, tax and IRS questions and preparation
- Free 30-minute consultations with an attorney on legal topics: divorce, family issues, civil/criminal law, elder law and estate planning, landlord and real estate transactions, immigration and Social Security, motor vehicle accidents and more
- Tools for creating wills, living trusts, power of attorney, business agreements and more
- Help finding a local attorney if needed beyond the initial consultation
- Free consultations with a certified fraud resolution specialist for each new issue

SmartDollar®
Reach your financial goals faster with budget tools and free financial coaching
- 844-283-9381
- SmartDollar.com/enroll/Costco
- SmartDollar app
- No cost

T. Rowe Price – Costco Retirement Plan
Plan and save for retirement with the Costco Retirement Plan
- 800-922-9945 (English) or 800-368-2768 (Spanish)
- RPS.TRowePrice.com
- T. Rowe Price Personal app

UBS – Employee Stock Purchase Plan (ESPP)
Buy Costco company stock
UBS administers the Costco Employee Stock Purchase Plan (ESPP). You can purchase the company’s common stock through regular payroll deductions.

Unum – Basic Life & AD&D
Basic life and AD&D insurance

Unum – Supplemental Life & AD&D
Supplemental life and AD&D insurance

Unum – Disability insurance
Protect against loss of income due to disability
Disability insurance helps replace lost income if you become disabled due to an illness, injury or other medical condition such as pregnancy. When you first become disabled, your state disability plan may provide short-term disability benefits. If you are still disabled after your state-provided disability benefits end, Costco’s Long-Term Disability (LTD) Insurance plan, administered by Unum, can replace part of your monthly earnings. They’re provided at no cost to employees enrolled in a Costco medical plan. Others can choose to enroll in LTD benefits and pay a portion of the cost for coverage. Learn more at Costcobenefits.com.

LifeMart
Employee discounts on gym memberships and virtual fitness
LifeMart is your employee discount program with savings available for gym memberships and virtual fitness.
- https://txt.so/PSBsUL
- helpdesk@lifecare.com
- Discounted rates
HMSA
Medical, dental and hearing coverage through HMSA
HMSA provides the coverage to help you get the care you need. Start by visiting Costcobenefits.com and clicking “Find a Doctor” under Health & Wellness. You can search by name, provider type, condition or procedure. Your Costco medical coverage through HMSA also provides your dental and hearing benefits. You get $1,750 toward the purchase of prescribed hearing aids every 4 years. Plus, you have virtual access to doctors:
- HMSA’s Online Care – Talk with a doctor 24/7, 365 without leaving home

HMSA’s Online Care
Talk with a doctor 24/7, 365 days a year without leaving home
- Urgent conditions such as bronchitis or ear and sinus infections
- Common conditions such as cold or flu
- Chronic conditions such as diabetes, hypertension or allergies
- Medication management
- Nutrition education
- Health and well-being goals
Mental health
- Emotional support
- Stress and anxiety management
- 866-939-6013
- HMSAonlinecare.com
- HMSA's Online Care app

EyeMed Vision
Vision benefits
EyeMed administers your vision benefits. The plan will pay up to $80 for your annual refractive eye exam and $175 toward the purchase of prescribed eyewear every year.
Costco Health Solutions (CHS)
Pharmacy benefits
Costco Health Solutions (CHS) provides the prescription benefits for your Costco medical plan. You can fill your prescriptions at any Costco Pharmacy or through Costco Home Delivery Pharmacy. When there’s no Costco Pharmacy available, you can go to any pharmacy that accepts your CHS card. For emergencies, you’ll be able to fill your prescription anywhere; however, you may have to pay the full cost and submit a request for reimbursement.
CHS Cares Medication Adherence Program
You can schedule an appointment with a CHS pharmacist who can:
- Offer in-depth medication education and consultation
- Discuss barriers to taking medication such as side effects or forgetfulness
- Help you find ways to manage or simplify medications
- 866-459-3322
- CHS website
- Schedule a CHS Cares appointment
- 800-890-5548

HMSA Infertility
Infertility benefits
- 800-776-4672
- HMSA.com
- HMSA app

2nd.MD
Get an expert second opinion
2nd.MD offers convenient, virtual access to guidance and support from board-certified specialists. Whether you have questions about a chronic condition or pain, an upcoming surgery or a new diagnosis, they can help you on your health care journey.
- 833-579-2509
- 2nd.MD/Costco
- Video
- No cost

98point6®
Access on-demand care through text message
98point6 offers on-demand text access to board-certified doctors 24/7. They can answer health questions, diagnose and treat urgent concerns such as colds or flu, and order prescriptions or lab work, all through the convenience of an app. Got a sick kid at home? Need quick non-emergency care? No appointments, waiting rooms or travel needed. Get help with:
- Itchy or sore throat
- Rashes
- Seasonal allergies
- Muscle sprains and strains
- Stomach flu/gastroenteritis
- Urinary tract infections (UTIs) and more
- Primary care
- 98point6.com/Costco
- 98point6 app
- Age 1+
- No cost

Cylinder
Get help for gut and digestive health issues
- Bloating
- Gas
- Constipation
- Heartburn
- Celiac disease
- Food sensitivities
- IBS and more
- 888-246-5019
- Go.CylinderHealth.com/Costco
- Access code: Costco
- Age 18+
- No cost

Omada for Diabetes, Hypertension & Prevention + Weight Health
Care between visits for diabetes and high blood pressure
- Diabetes — Learn new ways to eat well, move more and manage stress to keep glucose levels in check. Includes a connected glucose meter and strips.
- Hypertension — Take control of your blood pressure with guidance from your health coach and clinical specialist, as needed. Includes a blood pressure monitor and/or smart scale.
- Prevention & Weight Health — Lower your health risks through small but powerful changes, including weight loss. Includes a wireless smart scale.
- 888-409-8687
- OmadaHealth.com/Costco
- Age 18+
- No cost

Omada for Joint & Muscle Health
Virtual physical therapy for joint and muscle pain
Omada for Joint & Muscle Health offers virtual one-on-one physical therapy with a licensed physical therapist to help you bounce back from an injury, build strength and flexibility, prepare for a new exercise program or stay pain-free during everyday activities. Pelvic health therapy includes pelvic exercises plus care before and after pregnancy.
- 888-409-8687
- msk.OmadaHealth.com/Costco
- Video
- Age 13+
- No cost

FitMyFoot
Custom foot insoles for foot, knee or back pain
FitMyFoot offers custom foot insoles to all Costco employees and family members at a cost of $74.99 per pair. If you are suffering from foot, knee or back pain, custom foot insoles may help. No prescription is needed. Download the FitMyFoot app and scan your feet. Then visit the website to place your order. Your custom insoles will be shipped to your home address.
- 844-944-8848
- FitMyFoot.com/CostcoEmployee
- claims@fitmyfoot.com
- FitMyFoot app

Sleepio
Online sleep improvement program
Sleepio is an online sleep improvement program that’s clinically proven to help you clear your mind, get better sleep and have better days in just six weeks. To get started, go to the Sleepio website and complete the coverage check. Then click the link in the confirmation email you receive to download the Sleepio app and create your account. Complete the baseline sleep quiz and start seeing the benefits of Sleepio.
- Sleepio.bighealth.com/Costco
- Sleepio app
- Age 18+
- No cost

Costco Tobacco & Nicotine Cessation Program
Quit tobacco and nicotine for good
The Costco Tobacco & Nicotine Cessation Program allows you to work one-on-one with a Costco pharmacist who will design a plan to help you quit tobacco and nicotine products. This may include access to over-the-counter nicotine replacement therapy at no cost. To learn more and enroll, go to Costcobenefits.com and click “Quit Tobacco” under Health & Wellness. Or call the Costco Pharmacy Medication Therapy Management Team. All appointments times listed are Pacific Time.
- 866-818-2368
- Costcobenefits.com Quit Tobacco
- Age 18+
- No cost

Assist America
Get travel assistance
Get help with:
- Emergency medical evacuation and prescription assistance
- Referrals to Western-trained, English-speaking medical providers
- Legal and interpreter referrals, passport replacement and more

WeightWatchers (WW)
Lose weight — and keep it off
- 866-204-2885
- WW.com/Costco
- Age 18+
- Discounted rates

SGIA Medicare Consulting
Get help with Medicare questions - for your whole family
- Information on Medicare, Medicare Advantage and Medicare Supplement plans with enrollment assistance
- Continued customer service and support
- 888-821-6486
- SGIAmedicare.com/Costco
- No cost

Resources for Living
Get support for stress, anxiety, depression and more
Resources for Living (RFL), your Employee Assistance Program (EAP), provides emotional well-being support plus access to financial and legal resources. This free and confidential program is available to all Costco employees, members of your household and dependent children up to age 26.
RFL offers:
- In-the-moment mental health or crisis support, 24/7
- 6 free counseling sessions per person, per year with in-person, virtual or chat options
- Access to the Alma mental health counseling platform to help you find the therapist that’s right for you: Search by specialty, gender, language and more, then schedule unlimited free 15-minute consultations until you find the right fit, then get automatic authorization to start your 6 free sessions
- Well-being coaching to help you meet almost any personal goal
RFL provides support for:
- Anxiety and depression
- Stress management
- Family or relationship issues
- Grief and loss
- Appointment scheduling and care navigation
- Self-esteem and personal development
- Substance use concerns
RFL also offers financial, legal and identity theft resources. See Resources for Living: Financial, Legal & Identity theft in financial well-being for more information.

Talkspace
On-demand video chat or text therapy, 24/7
- 833-721-2320 (TTY: 711)
- RFL.com/Costco
- Age 13+
- 6 free visits

Mind Companion Self-care
Self-paced online support
- Depression
- Anxiety
- Stress
- Work/life balance
- Substance use concerns and more
- 833-721-2320 (TTY:711)
- RFL.com/Costco
- Age 13+
- No cost

Resources for Living: Worklife
Get help finding childcare, elder care and assistance with daily life
- Childcare, parenting and adoption
- Summer programs for kids
- Care for older adults
- Caregiver support
- Special needs
- Pet care
- Home cleaning, repair and improvement
- Household services and more
- 833-721-2320 (TTY:711)
- RFL.com/Costco
- No cost

Supportiv
Anonymous peer-to-peer chat support, 24/7
- Anxiety and depression
- Self-esteem issues
- Family and parenting challenges
- Substance use concerns
- Relationship conflicts
- Work stress
- Supportiv.com/Costco
- Age 13+
- No cost

RethinkCare
Find parenting support and resources

AbleTo
Build skills to help with life's challenges
AbleTo helps you and your family members age 13+ enrolled in a Costco medical plan take charge of your emotional and mental health. From one-on-one teletherapy to digital activities, this no-cost virtual program offers support in managing:
- Depression, anxiety and stress
- Infertility, caregiver stress or postpartum depression
- Grief and loss
- Chronic pain, diabetes, cancer, heart disease and more
- 833-881-1444
- AbleTo.com/Costco
- Age 13+
- No cost

Suicide & Crisis Lifeline
Suicide and crisis support, 24/7
The Suicide & Crisis Lifeline is available to anyone. All conversations are free and confidential. You can call or text for yourself or someone else who may need immediate help.
- Call or text 988
- No cost

Inspira Financial
Spend less on taxes with reimbursement accounts
Inspira Financial lets you set aside pretax dollars for eligible health care and dependent care expenses. Elect a Health Care Reimbursement Account (HCRA) and/or Dependent Care Assistance Plan (DCAP) during Annual Enrollment. You can also enroll in the Commuter Benefits Plan (CBP) for commuting expenses, such as vanpools and parking. Download the Inspira Mobile app to manage your account on the go. Inspira Financial was formerly PayFlex. Available to employees enrolled in a Costco benefits plan.
- 833-419-0579 (TTY: 711)
- inspirafinancial.com
- Inspira Mobile app

Adoption Assistance
Receive adoption assistance from Costco
- Adoption fees
- Court costs
- Attorney fees
- Immigration and translation fees
- Transportation and lodging expenses for both adoptive parents, to bring the child home (including airline expenses to pick up the child)
- Temporary childcare expenses prior to placement in your home for the purpose of adoption
- Other expenses directly related to adoption

Resources for Living: Financial, Legal & Identity theft
Access to financial, legal and identity theft resources
- Free 30-minute consultations on each of 8 financial topics: budgeting, retirement or financial planning, mortgages and refinancing, credit and debt issues, college funding, tax and IRS questions and preparation
- Free 30-minute consultations with an attorney on legal topics: divorce, family issues, civil/criminal law, elder law and estate planning, landlord and real estate transactions, immigration and Social Security, motor vehicle accidents and more
- Tools for creating wills, living trusts, power of attorney, business agreements and more
- Help finding a local attorney if needed beyond the initial consultation
- Free consultations with a certified fraud resolution specialist for each new issue

SmartDollar®
Reach your financial goals faster with budget tools and free financial coaching
- 844-283-9381
- SmartDollar.com/enroll/Costco
- SmartDollar app
- No cost

T. Rowe Price – Costco 401(k) Retirement Plan
Plan and save for retirement with the Costco 401(k) Retirement Plan
- 800-922-9945 (English) or 800-368-2768 (Spanish)
- RPS.TRowePrice.com
- T. Rowe Price Personal app

UBS – Employee Stock Purchase Plan (ESPP)
Buy Costco company stock
UBS administers the Costco Employee Stock Purchase Plan (ESPP). You can purchase the company’s common stock through regular payroll deductions.

Unum – Basic Life & AD&D
Basic life and AD&D insurance

Unum – Supplemental Life & AD&D
Supplemental life and AD&D insurance

Unum – Disability insurance
Protect against loss of income due to disability
Disability insurance helps replace lost income if you become disabled due to an illness, injury or other medical condition such as pregnancy. When you first become disabled, your state disability plan may provide short-term disability benefits. If you are still disabled after your state-provided disability benefits end, Costco’s Long-Term Disability (LTD) Insurance plan, administered by Unum, can replace part of your monthly earnings. They’re provided at no cost to employees enrolled in a Costco medical plan. Others can choose to enroll in LTD benefits and pay a portion of the cost for coverage. Learn more at Costcobenefits.com.

LifeMart
Employee discounts on gym memberships, virtual fitness and childcare
LifeMart is your employee discount program with savings available for gym memberships, virtual fitness and childcare.
- https://txt.so/PSBsUL
- helpdesk@lifecare.com
- Discounted rates