SEPTEMBER 2024

Resources to help your employees stay safe and feel better

New! Employee podcast

Costco’s AVP of Employee Benefits Mark Siegel discusses the benefits of virtual physical therapy and how it helped him recover from a painful injury and get back to the thing he likes best — running.

As a member of Costco leadership, you play an important part in helping your employees get to know and use their benefits. Here’s what’s available to help them this month.

This month’s WITT topic: Safety 

September’s WITT content focuses on resources to help employees stay safe in the workplace and at home. Employees will:

  • Find out what to expect during Safety Week, starting September 9 
  • Explore the mental health impacts of chronic pain 
  • Discover no-cost benefits that can help keep them safe and healthy 
  • Learn the warning signs of suicide 

A new employee podcast with Costco’s AVP of Employee Benefits

Listen as Mark Siegel shares his experience with virtual physical therapy and how Omada for Joint & Muscle Health helped him recover from an injury and get his active lifestyle back — all from the comfort of home.

Report on employee benefits usage

Here are the latest resources for employee benefits usage from our suppliers:  

Data is comparing June 2024 to July 2024.

Resources for Living

  • Calls increased 7%
  • Chats increased 47%
  • Counseling referrals increased 7%
  • Worklife support requests increased 10%
  • Mind Companion Self-care registrations increased 28%

Supportiv

  • Chats increased 17%

Cylinder

  • More than 12,000 employees and their dependents age 18+ enrolled in the new Cylinder digestive health program which launched in July

Resources to help you help your employees

  • Use this month’s We’re in This Together presentation slides in your next staff meeting to show employees how Costco benefits can help them and their covered dependents.
  • Raising awareness on how to prevent injuries and prepare for emergencies is a win-win for everyone at your location. Encourage your employees to participate in Safety Week activities, grab some giveaways from our benefits partners and get their free flu shot.
  • Benefits Quick Reference Guide
    • Download and print onsite to share with employees. Also available in Spanish for Mainland and Puerto Rico.
    • Order additional posters by visiting the HR Materials Ordering Site.

Resources for employees: September

  • AbleTo
    • Offers eight-week, no-cost programs that include therapy, coaching and digital exercises to help employees build skills to manage life’s challenges, such as chronic pain.
    • Available to employees and their dependents age 13+ enrolled in a Costco medical plan.
    • 833-881-1444 | AbleTo.com/Costco
  • Resources for Living 
    • Provides immediate and ongoing mental health support, including access to six free counseling sessions per issue, per year, with in-person, televideo and chat options.
    • Available at no cost to employees, all members of their household and dependent children up to age 26.
    • Access your manager toolkit for more manager resources.
    • 833-721-2320 (TTY: 711) | RFL.com/Costco
  • Suicide and Crisis Lifeline  
    • Provides free, 24/7 confidential emotional support to people in suicidal crisis or emotional distress.
    • Employees can use for themselves or someone else who may need immediate help.
    • Call or text 988
  • 2nd.MD 
    • Connects employees virtually with board-certified doctors who provide expert second opinions on upcoming surgeries, diagnoses or chronic conditions.
    • Available to employees and their dependents enrolled in a Costco medical plan.
    • 833-579-2509 | 2nd.MD/Costco
  • Resources for Living 
    • Provides immediate and ongoing mental health support, including access to six free counseling sessions per issue, per year, with in-person, televideo and chat options.
    • Available at no cost to employees, all members of their household and dependent children up to age 26.
    • Access your manager toolkit for more manager resources.
    • 833-721-2320 (TTY: 711) | RFL.com/Costco
  • Suicide and Crisis Lifeline  
    • Provides free, 24/7 confidential emotional support to people in suicidal crisis or emotional distress.
    • Employees can use for themselves or someone else who may need immediate help.
    • Call or text 988
  • 2nd.MD 
    • Connects employees virtually with board-certified doctors who provide expert second opinions on upcoming surgeries, diagnoses or chronic conditions.
    • Available to employees and their dependents enrolled in a Costco medical plan.
    • 833-579-2509 | 2nd.MD/Costco
  • AbleTo
    • Offers eight-week, no-cost programs that include therapy, coaching and digital exercises to help employees build skills to manage life’s challenges, such as chronic pain.
    • Available to employees and their dependents age 13+ enrolled in a Costco medical plan.
    • 833-881-1444 | AbleTo.com/Costco
  • Resources for Living 
    • Provides immediate and ongoing mental health support, including access to six free counseling sessions per issue, per year, with in-person, televideo and chat options.
    • Available at no cost to employees, all members of their household and dependent children up to age 26.
    • Access your manager toolkit for more manager resources.
    • 833-721-2320 (TTY: 711) | RFL.com/Costco
  • Suicide and Crisis Lifeline  
    • Provides free, 24/7 confidential emotional support to people in suicidal crisis or emotional distress.
    • Employees can use for themselves or someone else who may need immediate help.
    • Call or text 988
  • 2nd.MD 
    • Connects employees virtually with board-certified doctors who provide expert second opinions on upcoming surgeries, diagnoses or chronic conditions.
    • Available to employees and their dependents enrolled in a Costco medical plan.
    • 833-579-2509 | 2nd.MD/Costco