JULY 2024

Help for employees struggling with alcohol and substance misuse

New employee benefit: Cylinder

Cylinder is a new digestive health program for all employees and dependents enrolled in a Costco medical plan.

As a member of Costco leadership, you play an important part in helping to support your employees’ well-being. Below, find out what’s available to help them this month.

This month’s WITT topic: Substance misuse

July’s WITT content focuses on how to help employees and their loved ones who are struggling with misusing alcohol, opioids or drugs. Employees will learn: 

  • The substance misuse treatment types available to them, covered through their medical plan
  • How to speak to your kids about drug and alcohol consumption
  • Ways to manage pain without opioids
  • Why gut health matters in recovery

Podcast: Employee Liz Maddux navigates a devastating diagnosis

Liz Maddux was young and fit — until her first routine mammogram revealed she had breast cancer. Hear how her Costco benefits went to work for her right away so that she could focus on getting healthy. 

Report on employee benefits usage

Here are the latest resources for employee benefits usage from our suppliers:  

Data is comparing April 2024 to May 2024. 

Mind Companion Self-care

  • New registrations increased 314%

Resources for Living

  • Chats increased 47%
  • Talkspace registrations increased 29%
  • Referrals to Brightline increased 50%

Resources to help you help your employees

  • Understand what signs to look for if you think an employee is struggling with alcohol, opioid or substance misuse. Visit Help with Drug and Alcohol Use to understand what warning signs to look for and tools to help them. 
  • The Personnel Department can assist you with steps to take if you suspect an employee is under the influence in the workplace. Call 800-284-4882, option 2.
  • Benefits Quick Reference Guide
    • Download and print on-site to share with employees. Also available in Spanish for Mainland and Puerto Rico.
    • You can order additional posters by visiting the HR Materials Ordering Site.
  • Use this month’s We’re in This Together presentation slides in your next staff meeting to show employees how Costco benefits can help them and their covered dependents.

Resources for employees: July

  • Cylinder
    • Offers help for gut and digestive health issues, including bloating, gas, constipation, heartburn, celiac disease, food sensitivities, IBS and more.
    • Provides free at-home microbiome test and support from a team of experts.
    • Available at no cost to employees and their dependents 18+ enrolled in a Costco medical plan.
    • 800-982-4080 | Go.CylinderHealth.com/Costco | Access code: Costco
  • Resources for Living (RFL) 
    • Provides in-the-moment mental health support, including access to six free counseling sessions with in-person, televideo and chat options. 
    • Offers free 30-minute consultations with legal and financial experts.
    • Available at no cost to employees, members of their household and dependent children up to age 26. 
    • Access your manager toolkit for more manager resources. 
    • 833-721-2320 (TTY: 711) | RFL.com/Costco 
  • Live Healthy Team 
    • Offers employees one-on-one, customized support for any issue. 
    • Connects employees with a variety of health professionals, including registered nurses, behavioral health clinicians and social workers, as well as other benefits programs.
    • Employees can connect with a Live Healthy Coach Monday through Friday, 7 a.m. to 7 p.m. CST. 
    • 800-814-3543 (option 2) 
  • Omada for Diabetes, Hypertension & Prevention 
    • Helps employees prevent and manage diabetes and high blood pressure with one-on-one coaching, support from a specialist and smart tools to monitor and track progress.  
    • Available to employees and their dependents age 18+ enrolled in a Costco medical plan.  
    • 888-409-8687 | OmadaHealth.com/Costco 
  • Resources for Living (RFL) 
    • Provides in-the-moment mental health support, including access to six free counseling sessions with in-person, televideo and chat options. 
    • Offers free 30-minute consultations with legal and financial experts Available at no cost to employees, members of their household and dependent children up to age 26. 
    • Access your manager toolkit for more manager resources. 
    • 833-721-2320 (TTY: 711) | RFL.com/Costco  
  •  Triple-S 
    • Provides medical coverage and prescription benefits for enrolled employees and their families. 
    • 800-981-3241 | SSSPR.com | Mi Triple-S app 
  • Omada for Diabetes, Hypertension & Prevention 
    • Helps employees prevent and manage diabetes and high blood pressure with one-on-one coaching, support from a specialist and smart tools to monitor and track progress.  
    • Available to employees and their dependents age 18+ enrolled in a Costco medical plan.  
    • 888-409-8687 | OmadaHealth.com/Costco 
  • Cylinder
    • Offers help for gut and digestive health issues, including bloating, gas, constipation, heartburn, celiac disease, food sensitivities, IBS and more.
    • Provides free at-home microbiome test and support from a team of experts.
    • Available at no cost to employees and their dependents 18+ enrolled in a Costco medical plan.
    • 800-982-4080 | Go.CylinderHealth.com/Costco | Access code: Costco
  • Resources for Living (RFL) 
    • Provides in-the-moment mental health support, including access to six free counseling sessions with in-person, televideo and chat options. 
    • Offers free 30-minute consultations with legal and financial experts.
    • Available at no cost to employees, members of their household and dependent children up to age 26. 
    • Access your manager toolkit for more manager resources. 
    • 833-721-2320 (TTY: 711) | RFL.com/Costco 
  • HMSA 
    • Provides medical coverage and prescription benefits for enrolled employees and their families. 
    • 800-776-4672 | HMSA.com | HMSA app 
  • Omada for Diabetes, Hypertension & Prevention 
    • Helps employees prevent and manage diabetes and high blood pressure with one-on-one coaching, support from a specialist and smart tools to monitor and track progress.  
    • Available to employees and their dependents age 18+ enrolled in a Costco medical plan.  
    • 888-409-8687 | OmadaHealth.com/Costco