Enhanced benefits

NOVEMBER 2023

Here’s what’s new for 2024

Costco takes your health and well-being very seriously. That’s why your Costco benefits are continually evolving to provide affordable, quality care for you and your family. You’ll find exciting new benefits plan enhancements for 2024 to help with hypertension management, mental health support and vision coverage — all at no cost to you or your covered family members.

Watch the Benefit Changes video to learn more about these enhancements.

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Show transcript

♪ ♪ NARRATOR: Your health and the health of your family is a top priority at Costco. That’s why we are committed to providing you and your family with affordable benefits that help you receive quality care whenever needed.

This coming year, we have made exciting enhancements to your Costco benefits, all at no cost for you and your dependents. Here is everything you need to know about this year’s new benefit enhancements.

Costco is offering three new benefits enhancements this year. These are vision benefits through EyeMed, Omada for Hypertension, and Supportiv, a fully anonymous mental health service. These enhanced offerings will be available to you and your family beginning January 1st.

In 2024, your vision and hearing aid benefits will be supplied through EyeMed. With this change to EyeMed, your vision benefit will be available to use throughout the year. You no longer have to use it all in a single purchase, but you do have to use it by December 31st.

This year, we have added a new hypertension program through Omada. This virtual program makes it easier to manage your blood pressure and reach your health goals. The program provides you with a personal health coach and clinical specialist who supply you with a personalized care plan, day-to-day support, and online peer groups and communities.

Plus, you can get a smart device like a blood pressure monitor, and if eligible, a smart scale to monitor your blood pressure and track your progress. If you are already using the Omada for Diabetes or Prevention programs, no action is needed on your part.

Your coach will be able to help you with hypertension as well. Eligible employees and dependents on the Costco medical plan can enroll in this program at no cost. Beginning in 2024, all Costco employees and dependents age 13 or older will have free access to Supportiv, an online peer-to-peer chat support group.

Supportiv is a fully anonymous peer-to-peer service that connects you to other people dealing with the same challenges you are. Conversations are among small groups and are facilitated by trained moderators.

It’s your place to de-stress and feel supported 24/7/365, no sign-ups, assessments, or appointment necessary. These changes are effective January 1st. If you have any questions or need more information, just visit Costcobenefits.com.

Thanks for watching, and remember, we’re in this together.

Explore your enhanced benefits

Help for hypertension

A new virtual blood pressure management program from Omada is coming in 2024. Omada for Hypertension provides one-on-one support and guidance from a personal health coach and clinical specialist, as well as the tools you need to track and monitor your progress. In addition, you’ll get a personalized care plan, weekly lessons and membership in an online support group.

Employees who are enrolled in a Costco medical plan and their covered dependents age 18 or older can participate in Omada for Hypertension at no cost, starting January 1. If you’re enrolled in Omada for Diabetes or Prevention, your health coach can also assist you with this service.

Peer support when you need it

Beginning January 1, all Costco employees, their household members and dependent children age 13 or older will have free access to Supportiv. This online peer-to-peer support program matches you with other people going through the same struggles you are, such as emotional challenges, parenting concerns, relationship issues and much more. The conversations are through live small group chat sessions that are professionally moderated and fully anonymous. It’s your place to de-stress and feel supported 24/7, 365 days a year – no appointment necessary.

Use your vision benefit throughout the year

Starting in 2024, your vision and hearing aid* benefits will be supplied through EyeMed. With this change, you no longer have to use your vision benefit in a single purchase — it’s available to use throughout the year. For example, if you buy a pair of glasses in January for $100, then lose them three months later, you’ll still have $75 to put toward a replacement pair. You must use your full benefit by December 31, 2024.

To learn more about these benefits plan enhancements, visit Costcobenefits.com.

*Hearing aid and eye exam benefits in Puerto Rico will continue to be supplied by Triple-S.

ENHANCED BENEFITS